Frequently Asked Questions
Everything you need to know about shopping at Hype and Vice.
How long will it take for my order to ship?
Standard orders are typically processed within 2-3 business days. Once shipped, domestic delivery usually takes 5-7 business days depending on your location.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original, unworn condition with tags attached. Please note that certain limited-edition drops or sale items may be final sale.
Do you offer international shipping?
Yes, Hype and Vice ships worldwide. International shipping rates and delivery times vary by country and will be calculated at checkout.
How do I know which size to order?
Each product page features a detailed size guide. Since our styles range from oversized streetwear to fitted silhouettes, we recommend checking the specific measurements provided for each garment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.
Are your products officially licensed?
Yes, we take pride in our authenticity. All university and collegiate apparel featured on our site is officially licensed and designed in-house.